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Shipping Policy

Products displayed on our website are shipped via Australia Post to locations all over Australia. We do not ship products internationally at present. Customers can inquire about alternate shipping options by contacting us on 1800 616 872.

The shipping prices displayed on our site are accurate (as at the time of purchase) as suggested by Australia Post (our website is fully integrated with Australia Post). Shipping rates for all products are volume and weight based. As per Australia Post limitations an order can accept only items weighing a total of up to 20kgs in a single order. For bulk orders or orders more than 20 kgs, you will need to create more than one order or please contact us on 1800 616 872 to assist with ordering.

Products can be billed and shipped to a different delivery address. Our site allows you to ship the product to any of your previously stored shipping / billing address in your account. Unlike many other online websites, we do ship products to PO Boxes. If no one is available to receive the parcel at the time of delivery, a postal card is left as a notification to collect the parcel from your nearest post office.

All our orders are shipped from one location and orders may take 3-5 business days for delivery. The delivery time frame may be longer for remote areas. We will notify you of any delays in the delivery via email where the products selected have a change in stock level or are being replaced by our disributors for damaged goods.

To calculate shipping costs for your order, first add the required products to the cart and then select the "Estimate Shipping & Tax" option. You will need to enter the State and Postcode of the delivery address to calculate the shipping cost. You can now select between Australia Post Regular Parcel option or the Express Post option with the charges displayed. Once selected you can then proceed to check out or continue to shop further. Express parcels are shipped the same business day if order placed before 1400 hours (2pm) for next Business Day delivery.

For more information, please refer to our Frequently Asked Question Page or call us on 1800 616 872



Questions & Phone Orders

Our team is happy to help!

Call 1.800.616.872 or Email Us
Mon to Fri: 9am - 5pm (AEST)

We are located at
1E Swan Place,
Pennant Hills
[Near Pennant Hills Train Station], NSW-2120

Proudly Australian

T/A Myriad Solutions Pty Ltd
ABN 17 141 365 086

100% Australian owned and operated

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